Raw Coffee Company Improves On-time Order Fulfillment by 60% with Katana
Raw Coffee Company Improves On-time Order Fulfillment by 60% with Katana
“Katana's Bill-of-materials (BOM) is a tremendous help in our manufacturing process and overall production management. Integrations with Shopify and Xero also play a big role in business management, helping us streamline our operations from sales orders to ready-made goods. We can now manage both B2B and B2C orders with greater ease”
— Nadia Hussain, Raw Coffee Company
“We love Katana because it evolves its functionality rapidly. We are looking forward to more reporting features and are confident that the wait will not be too long.”
— Nadia Hussain
Raw Coffee Company
Company Profile
Company Profile
Raw Coffee Company provides freshly roasted and ethically sourced specialty coffee in Dubai & the GCC. Started in 2007, they quickly realized coffee is not just about the beans and roasting them. It’s also about managing many other variables, including your water quality, training, and finding the right equipment.
Raw Coffee Company source premium green beans from around the world and have selected the niche specialty market looking for quality and sustainability. Their beans are ethically sourced, and the farmers and their families growing their coffee are treated fairly and can make a sustainable living. Raw Coffee Company deals directly with farmers and the processing partners and buys fresh beans each year, roast these with care, paying attention to every detail.
Challenges
Challenges
Being a sustainability-first company, efficient manufacturing management was also important for Raw Coffee Company.
As a coffee company, they have to take extra care to make sure they are sourcing correctly. While also making use of smart technology to roast their beans to perfection. It’s a big reason why coffee roasting software is becoming so central in delivering quality coffee to consumers. There are just so many nuances that require the focus of manufacturers that they simply can’t afford to take their eyes off the ball.
Three key challenges identified by Raw Coffee Company were:
- Material inventory management;
- Timely order management; and
- Overall manufacturing management.
Why Katana?
Why Katana?
Raw Coffee Company began looking for a solution for their inventory management and manufacturing scheduling. Before Katana, Raw Coffee Company used another business software not tailored for the needs of manufacturing.
Asked why they chose Katana over existing software and other potential solutions, Nadia said: “Firstly, it is was the ease of use and functionality of Katana. Secondly, the customer support is very responsive and wants you to succeed as a user.”
How Katana Helped
How Katana Helped
“Bill-of-materials (BOM) is a tremendous help in our manufacturing process and overall production management. Integrations with Shopify and Xero also play a big role in business management, helping us streamline our operations from sales orders to ready-made goods. We can now manage both B2B and B2C orders with greater ease.”
How does it look in numbers? Since using Katana, Raw Coffee Company has:
- Improved on-time order fulfillment by almost 60%;
- Optimized raw material and finished goods inventory management by 30%; and
- Increased the efficiency of their day-to-day operations by up to 40%.
“We love Katana because it evolves its functionality rapidly. We are looking forward to more reporting features and are confident that the wait will not be too long.”
Using smart manufacturing software can go a long way in helping coffee manufacturers spend their time where it’s most needed. Without it, you might well get lost in menial spreadsheet work instead of developing quality coffee people want to buy. For example, knowing how to manage your raw material inventory for your different coffee blends can be a major hindrance to your time.
You want to know how much coffee you have, and when you need to be ordering more. Just using spreadsheets to manage this can be incredibly difficult when there are multiple roasts occurring throughout the day. In the same way, you need production management software that can schedule production and let everyone know what their tasks are at any given moment.
